Terms of service

Terms of Service

Welcome to Mr.Suit. These Terms of Service govern your use of our website and your purchase of products and services from us. By accessing our website or placing an order, you agree to these Terms of Service.

Please read these terms carefully before using our website.

1. About Mr.Suit

Mr.Suit provides men's suits, formalwear, accessories, customized tailoring, alterations, and related products and services through our online store.

Throughout these Terms, the words “we,” “us,” and “our” refer to Mr.Suit. The words “you” and “customer” refer to anyone accessing our website or purchasing from us.

2. Online Store Terms

By using our website, you confirm that you are legally capable of entering into a purchase agreement or are using the website with the permission of a parent or legal guardian where required.

You must not use our products, services, or website for any unlawful or unauthorized purpose.

Any misuse of the website, including attempts to interfere with its security or operation, may result in termination of access.

3. Product Information

We make reasonable efforts to display product descriptions, sizes, colors, photographs, materials, and other information as accurately as possible.

However, actual product colors may vary slightly due to photography, lighting, screen settings, and device displays.

Minor variations that do not materially affect the product will not normally be considered defects.

4. Pricing

All prices displayed on our website are subject to change without prior notice.

The price applicable to an order will normally be the price displayed at the time the order is successfully placed.

Any applicable taxes, shipping charges, or other fees will be displayed during checkout where applicable.

We reserve the right to correct genuine pricing, description, or technical errors.

5. Orders

Placing an order does not necessarily guarantee acceptance.

We reserve the right to cancel or refuse an order where reasonably necessary, including in cases of:

  • Product unavailability
  • Incorrect pricing or product information
  • Suspected fraudulent transactions
  • Payment failure
  • Incorrect or incomplete customer information
  • Circumstances beyond our reasonable control

If payment has already been collected for an order that we cancel, an applicable refund will be processed.

6. Customized & Made-to-Measure Orders

Customers placing customized, altered, personalized, or made-to-measure orders are responsible for providing accurate measurements and customization requirements.

Customers should carefully review their:

  • Measurements
  • Size
  • Fabric or color selection
  • Style
  • Design
  • Customization instructions

before confirming the order.

Once tailoring, alteration, personalization, or production has started, the order may not be cancelled or modified.

Customized, altered, personalized, and made-to-measure products are generally not eligible for return, exchange, or refund, except where the product has a verified manufacturing defect or does not match the confirmed order specifications.

7. Payment

Customers must provide accurate billing and payment information when placing an order.

Orders may only be processed after successful payment authorization where advance payment is required.

We are not responsible for delays or failures caused by banks, payment gateways, card issuers, or other third-party payment providers.

8. Shipping & Delivery

Estimated delivery dates are provided for convenience and may vary depending on location, product availability, customization requirements, courier operations, weather conditions, public holidays, or other circumstances beyond our reasonable control.

Customers are responsible for providing a complete and accurate delivery address and contact information.

Mr.Suit will make reasonable efforts to ensure orders are dispatched and delivered within the estimated timeframe.

9. Returns, Exchanges & Refunds

Returns, exchanges, and refunds are governed by our Return, Exchange & Refund Policy.

Eligible ready-made products may be returned or exchanged within 3 days from the date of delivery, subject to the conditions stated in that policy.

Customized, made-to-measure, altered, or personalized products are generally non-returnable and non-refundable, except in cases of verified manufacturing defects or products that differ from the confirmed specifications.

10. Order Cancellation

Customers should contact us as soon as possible if they wish to cancel an order.

Cancellation cannot be guaranteed once an order has been processed, dispatched, customized, altered, or sent for tailoring.

Mr.Suit reserves the right to determine whether an order is eligible for cancellation based on its processing status.

11. Intellectual Property

All content available on the Mr.Suit website, including our brand name, logo, product photographs, graphics, designs, text, website content, and other materials, may be protected by applicable intellectual property laws.

Such content must not be copied, reproduced, distributed, modified, or commercially used without appropriate authorization.

12. Prohibited Uses

You may not use our website:

  • For unlawful or fraudulent activities
  • To submit false or misleading information
  • To transmit viruses or malicious code
  • To interfere with the website's security or functionality
  • To attempt unauthorized access to our systems
  • To copy or commercially exploit website content without authorization

We reserve the right to restrict or terminate access where misuse is identified.

13. Third-Party Services

Certain services available through our website may be provided by third parties, including payment gateways, shipping companies, and technology providers.

Their services may be governed by their own terms and privacy policies.

Mr.Suit is not responsible for matters solely within the control of independent third-party providers, subject to applicable law.

14. Limitation of Liability

To the extent permitted by applicable law, Mr.Suit will not be liable for indirect, incidental, or consequential losses arising from the use or inability to use our website, products, or services.

Nothing in these Terms is intended to exclude or limit any rights or liabilities that cannot legally be excluded or limited under applicable law.

15. Privacy

Your personal information will be handled in accordance with our Privacy Policy and applicable privacy and data protection requirements.

By using our website, you acknowledge that certain information may be required to process orders, payments, deliveries, customer support requests, and other services.

16. Changes to These Terms

Mr.Suit reserves the right to update or modify these Terms of Service when necessary.

The latest version will be published on our website. Continued use of our website following an update constitutes acceptance of the revised Terms to the extent permitted by law.

17. Governing Law

These Terms of Service and transactions made through Mr.Suit will be governed by the applicable laws of India.

Any consumer rights available under applicable Indian law will continue to apply.

18. Contact Information

For questions regarding these Terms of Service, orders, returns, or other customer service matters, please contact us:

Mr.Suit

Contact No : 8921579620
Email: mrsuit.info@gmail.com
Website: mrsuit.in

Mr.Suit — Up Your Suit Game